User-centric design has a proven track-record. Yet patient involvement in healthcare - and in development of digital tools too - can sometimes be elusive. Especially if your users start out with a low digital literacy.
The goal here is not simply to educate the users to understand. Nor discourage developers from a tiring, confusing process of adaption without a validated process. But to bridge the needs of developers to find good, practical solutions for technical solutions and the needs for users to simply have great tools, designed for usability and effect.
A new guideline?
The AAL Got-IT project aims to build a guideline for developers on user involvement, allowing developers to outline and streamline the user involvement phase, but also strengthen the documentation of the user feedback and fitness for purpose. The end goal is to help digital developers to get a better market uptake and less transactional, administrative burdens - while also increasing the efficacy and satisfaction from end-users too.
We therefore hope you will share your views on and experiences with user involvement, when developing tools for users with low digital literacy.
Via a questionnaire, we would like to assess how eHealth develoeprs currently deal with the issue of low eHealth literacy. For this survey, we are looking for eHealth developers and desginers. Completing this survey will take approximately 15 minutes. After the analyses of results, we will distribute a free overview of the results on our social media channels (LinkedIn, Twitter) and here on our website.
Please find the link to the survey here: https://survey.eu.qualtrics.com/jfe/form/SV_5u6P8oinGN8bVxs
Workshops During the development of the Got-IT toolkit, we will work together in co-creation sessions with our end-users: developers and designers of eHealth applications. Therefor, we are looking for participants. If you are interested in getting involved, please reach out to us via firstname.lastname@example.org